Ask patients questions to find out what they know about their risk factors and treatment for their risk factors

Identifying treatment gaps and telling patients what they should know

Empower patients to ask their own doctor(s) to measure their risk factors; provide them with their test results; prescribe appropriate medication and alter doses/drugs if appropriate

Set an action plan to be achieved by the next coach session

Check what action has taken place since the previous coach session and use the information as the basis for the next coach session.