There is a common misconception that any program that follows up patients with empathetic health professionals and provides education on risk factors and medications will necessarily translate into reduced risk factors and improved outcomes in patients with chronic disease such as cardiovascular disease. Published evidence demonstrates the opposite. There is evidence that not just any coaching program works.
Unless a program has a solid evidence-base and has undergone rigorous testing, analogous to the rigorous testing required for a pharmaceutical in pharmaceutical trials, it is impossible to know whether it has any value in improving patient outcomes.
The vast majority of other available disease management programs have no trial evidence and are not evidence-based.