Patients receive an average of five coaching sessions over six months. Patients may be coached for longer if required.
Patients are coached to take the initiative with their doctors and ask for measurement of their risk factors, to be provided with the results of their measured risk factor levels, discuss their results and ways to improve their results with their doctors and ask for guideline recommended prescription of medications. Patients are trained to follow appropriate lifestyle measures.
The coach develops a plan of action with the patient to modify risk factors and improve lifestyle.
For each risk factor patients are given the targets to achieve – based upon the national clinical guidelines for the management of their disease(s).
Progress towards target is regularly monitored by the coach.
Each verbal coaching session is followed by a structured written report that summarises the coaching session. These written reports provide reference and reinforcement for the patient and expected progress to be achieved by the next session. Each report is followed with a risk factor chart which allows patients to track their progress towards achieving their risk factor targets.
Patients can contact their coach between coach sessions for advice and support.
The program guides patients step-by-step through the process of achieving their risk factor targets. It coaches patients to seek more intensive care from their regular doctors for their risk factors.
Patients are coached to be active participants rather than passive recipients of their healthcare. The COACH Program empowers patients to take ‘ownership’ of their health by being the ‘driver’ of the process of achieving and maintaining the target levels for their risk factors.